Terms & Conditions
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Terms & Conditions
Website Terms & Conditions for Tail Wagz Pty Ltd
This Website is operated by Tail Wagz Pty Ltd, Gold Coast, Qld, Australia.
1.3 It is the users responsibility to keep up to date with updates to these terms and conditions
2 Usage rules
2.1 The content and information on the Website is provided for your personal use only.
2.2 Unless expressly stated otherwise on the website, you may download the content and information on the website onto your personal computer, but only to the extent necessary to allow you to view that content and information. You may also print hard copies of that content and information, but only for your own personal use and reference. You must not reproduce or permanently store any content or information in any medium or form whatsoever.
2.3 You must use the website in a responsible manner, and in compliance with all relevant laws, regulations, standards or codes.
2.4 If you are under 18 years of age, you must obtain a parent or guardian’s consent before accessing or using the website.
2.5 You must not:
(a) store in any electronic or other medium, publish, distribute, communicate to the public, change, modify, adapt, manipulate, reverse engineer, decompile, distort or enhance any of the content or information on the website;
(b) incorporate or merge any of the content on the website with any other material, including advertising or promotional material;
(c) create HTTP links from the website to any other website on the Internet; or
(d) send, post, communicate or transmit to or via the website (including any chat rooms) any information or material which infringes a third party's rights (including intellectual property rights), or which is obscene, indecent, inflammatory, pornographic, defamatory, illegal, misleading or deceptive;
(e) use the website or any facilities available on or via the website (including any chat rooms) to defame, harass, threaten, menace or offend any person, or in a way which inhibits another person from using or enjoying the website or those facilities;
(f) tamper with, hinder the operation of, or make unauthorised modifications to the website or any content on the website;
(g) knowingly transmit any virus, worm, trojan horse or other disabling feature to or via the website;
(h) use the website to send commercial, unsolicited or bulk electronic messages to anyone.
(i) use another person’s name, username or password on the website or to access any content on the website; or
(j) attempt to do, or permit another person to do, any of the above acts.
3 Operation of the website
3.1 We will use reasonable efforts to make sure that you can access and use the website at all times. However, despite our efforts, the website may not be accessible at all times and you may experience interruptions, delays, errors or faults in your use of and access to the website. We will not be responsible to you or anyone else if these things occur.
3.2 When you are using the website, we may require you to re-authenticate yourself from time to time - for example, if there has been a period of inactivity on the connection between your internet browser and our servers. We will not be responsible for any information you may lose if your access to the website is suspended or terminated in these circumstances.
3.3 To enable you to access certain content on the website, we may provide you with a username, password or some other type of identifier. You agree that you are responsible for keeping such identifiers secret and that you will be responsible for the conduct of any person who uses your identifiers, whether or not you have authorised that use.
3.4 This Web site is secured with a SquareSpace Web Server Certificate (SSL). Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
4 Linked Sites
4.1 The website may contain links to other websites which are not maintained or controlled by us. These links are provided by us solely for your convenience. We do not accept any responsibility for broken or redirected links.
4.2 We have not checked the accuracy, completeness or suitability of the content of, or the goods and services available from, any linked sites. Also, we do not review or monitor any linked sites. You must therefore make your own enquiries about the content, goods or services available from any linked site before relying on that content, or buying or using any of those goods or services. We will not be responsible for any loss or damage you suffer as a result of relying on, buying or using any content, goods or services from a linked site.
4.3 The presence of links on the website should not be taken to imply that we endorse, sponsor or approve of any linked site, or any content, products or services available from that linked site, or that we are affiliated or associated with the owner or operator of any linked site.
5 Changes to the website
5.1 We (or our suppliers) may change the content, information, products and services provided on the website, and the prices for those things, at any time.
5.2 If you purchase any products or services from the website, you will be charged the price that applies and is displayed at the time you request those products or services.
6 Our liability to you
6.1 To ensure that we can continue to provide you with quality content and services via the website, we and our related companies need to try to minimise the costs associated with operating the website.
6.2 As a result, neither we nor any related companies can accept liability for any loss or damage you suffer as a result of using or accessing the website or any content, information, products or services available on or from this website, except to the extent that we are required to by law.
6.3 In particular, except to the extent required by law, we and our related companies do not accept, and specifically exclude, liability for any business or personal losses, or losses of data or profits, or any other direct, indirect or consequential loss or damage, which you may suffer in connection with our supply, non-supply or defective supply of the website, or any content, information, products or services available on or from the website.
7 Your liability to us
7.1 To minimise the costs associated with operating the website, we also require that you take responsibility for any harm we or our related companies suffer as a result of your use of the website.
7.2 You therefore agree to indemnify us and our related companies from and against any loss, damage, costs or expenses suffered by any of us arising out of or in any way connected to the use of the website by you or someone using your name and password.
8 Termination and suspension
9 Trade marks, copyright and other intellectual property
9.1 All intellectual property relating to the website, including any trade marks used on the website, the design or the website and any content on the website, is owned by us, our related companies or our licensors.
9.3 Importantly, you must not use or apply any of our trade marks without our consent. Our trade marks include our name, our logos, our intellectual property, our slogans and the names of our competitions.
10 General matters
Tail Wagz Pty Ltd Shipping Terms & Promise
Your product will be shipped immediately following manufacture, or immediately if off the shelf products are ordered.
Generally, the time from order to dispatch is one week maximum, but this may differ depending on materials and supply. At all times you will be informed of delays and kept in the loop regarding estimated dispatch.
Shipping charges are actual price of postage or less and charged on a flat rate for the item’s weight.
Shipping always includes tracking for your security. At times, your product may have to be signed for upon collection too.